Anafi Thermal-Radio Setup

Updating on the Parrot QGC link. I think the main issue is the link between the skycontroller (RC) to the QGC app, for some reason, the skycontroller 3 from parrot does not comunicate with the phone or computer in physical connection (USB). Is there any firmware update to apply on the skycontroller3 to be able to communicate through USB. The FreeFlight App from Parrot does it, so it is possible.
Any comments, help and feedbacks would be greatly appreciated
Thanks