Yuneec H520E - Can't connect to QGC via USB

Trying to connect a new H520E via USB to QGC but it isn’t recognized. Does it work with the 520E?

Link Manager Verbose Log looks like this

[D] at C:\projects\qgroundcontrol\src\QGCApplication.cc:287 - “Settings location “C:/Users/beggers/AppData/Roaming/QGroundControl.org/QGroundControl.ini” Is writable?: true”
[D] at C:\projects\qgroundcontrol\src\QGCLoggingCategory.cc:118 - “Filter rules “*Log.debug=false\nGStreamerAPILog.debug=true\n””
[D] at C:\projects\qgroundcontrol\src\QGCApplication.cc:390 - “System reported locale: QLocale(English, Default, United States) ; Name “en_US” ; Preffered (used in maps): “en-US””
[E] at C:\projects\qgroundcontrol\src\PositionManager\PositionManager.cpp:150 - “QGCPositionManager error 0”
[E] at :0 - “Location access failed.”
[D] at C:\projects\qgroundcontrol\src\Vehicle\MAVLinkLogManager.cc:360 - “MAVLink logs directory: “//Evans-FS01/Users/beggers/Documents/QGroundControl/Logs””
[D] at C:\projects\qgroundcontrol\src\QtLocationPlugin\QGCMapEngine.cpp:164 - “Map Cache in: “C:/Users/beggers/AppData/Local/cache/QGCMapCache300” / “qgcMapCache.db””
[D] at qrc:/qml/MainRootWindow.qml:51 - “QGCCorePlugin(0x1f51d69c720) []”
[E] at :-1 - “: Invalid empty URL”
[E] at C:\projects\qgroundcontrol\src\VideoReceiver\GstVideoReceiver.cc:284 - “Stop called on empty URI”
[E] at C:\projects\qgroundcontrol\src\VideoReceiver\GstVideoReceiver.cc:284 - “Stop called on empty URI”
[D] at C:\projects\qgroundcontrol\src\QGCApplication.cc:899 - "“v4.1.2"”
[D] at C:\projects\qgroundcontrol\src\QGCLoggingCategory.cc:118 - “Filter rules “*Log.debug=false\nLinkManagerLog.debug=true\nGStreamerAPILog.debug=true\n””
[D] at C:\projects\qgroundcontrol\src\QGCLoggingCategory.cc:118 - “Filter rules “*Log.debug=false\nLinkManagerLog.debug=true\nLinkManagerVerboseLog.debug=true\nGStreamerAPILog.debug=true\n””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:474 - “-----------------------------------------------------”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:475 - "portName: “COM4"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:476 - "systemLocation: “\\.\COM4"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:477 - “description: “Intel® Active Management Technology - SOL””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:478 - “manufacturer: “Intel””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:479 - “serialNumber: “””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:480 - “vendorIdentifier: 32902”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:481 - “productIdentifier: 1763”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:474 - “-----------------------------------------------------”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:475 - "portName: “COM1"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:476 - "systemLocation: “\\.\COM1"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:477 - “description: “Communications Port””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:478 - “manufacturer: “(Standard port types)””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:479 - “serialNumber: “””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:480 - “vendorIdentifier: 0”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:481 - “productIdentifier: 0”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:474 - “-----------------------------------------------------”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:475 - "portName: “COM6"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:476 - "systemLocation: “\\.\COM6"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:477 - “description: “MindPX””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:478 - “manufacturer: “3D Robotics””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:479 - "serialNumber: “0"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:480 - “vendorIdentifier: 9900”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:481 - “productIdentifier: 50”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:474 - “-----------------------------------------------------”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:475 - "portName: “COM4"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:476 - "systemLocation: “\\.\COM4"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:477 - “description: “Intel® Active Management Technology - SOL””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:478 - “manufacturer: “Intel””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:479 - “serialNumber: “””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:480 - “vendorIdentifier: 32902”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:481 - “productIdentifier: 1763”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:474 - “-----------------------------------------------------”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:475 - "portName: “COM1"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:476 - "systemLocation: “\\.\COM1"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:477 - “description: “Communications Port””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:478 - “manufacturer: “(Standard port types)””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:479 - “serialNumber: “””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:480 - “vendorIdentifier: 0”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:481 - “productIdentifier: 0”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:474 - “-----------------------------------------------------”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:475 - "portName: “COM6"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:476 - "systemLocation: “\\.\COM6"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:477 - “description: “MindPX””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:478 - “manufacturer: “3D Robotics””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:479 - "serialNumber: “0"”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:480 - “vendorIdentifier: 9900”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:481 - “productIdentifier: 50”
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:567 - "New auto-connect port added: “PX4 FMU V5 on COM6 (AutoConnect)” “\\.\COM6"”
[D] at C:\projects\qgroundcontrol\src\comm\SerialLink.cc:205 - “open failed “A device which does not exist was specified.” QSerialPort::UnknownError “PX4 FMU V5 on COM6 (AutoConnect)” autconnect: true”
[D] at C:\projects\qgroundcontrol\src\comm\SerialLink.cc:281 - ““Error connecting: Could not create port. A device which does not exist was specified.””
[D] at C:\projects\qgroundcontrol\src\comm\LinkManager.cc:474 - “-----------------------------------------------------”

hello can your remote connect at the setup page
without usb cable at QGC ???

Do you mean can the aircraft connect via WiFi to the OGC setup page? The H520E does not use WiFi to connect to its flight controller. It uses OFDM or Orthogonal frequency-division multiplexing. OGC will not connect to the drone via WiFi or USB.

hello can u connect usb to pixhawk and does it respond to your flight control not the remote usb
…do u have radio ground station ??

According to the log it look like xa serial port issue.
[D] at C:\projects\qgroundcontrol\src\comm\SerialLink.cc:281 - ““Error connecting: Could not create port. A device which does not exist was specified.””