Here3 RTK not operate

I have here3 rtk and here+ base

here+ base survey in complete(180sec, 2m) and change color white

However, here3 remains in the 3D lock state and does not change to 3d rtk gps lock. How do we solve this?

I used
firmware: PX4
contrloller: herelink
gps: here3
rtk base: here+

connect method1: GCS and RTK base(wire) - herelink(wifi connect)
connect method2: GCS and RTK base(wire) - cuavwlink(wifi connect)

two method all not operate 3d rtk gps lock.

Sorry,did you fix it?I have the same problem.sorry I’m not native speaker,forgive my grammar.