Telemetry radio connection issue

Hello everyone,
I’m trying to update the firmware of my new Holybro Telemetry Radio V3 using the QGroundControl software. But whenever I connect the device, the software doesn’t respond. I’m using the original devices and cables.

Hi, I am facing the same issue as you, but can’t seem to find a fix.
Wondering if you have found a fix to this issue, I would like to ask for your help.
Thank you!

Yes, solution to the problem is to install ft230x drivers.
You can download from this link VCP Drivers - FTDI (ftdichip.com)

Thank you Hamza! It worked well for me!