Here 4 GPS stuck at white light

PX4 Autopilot
1

Hello Experts,
I am facing a issue where my Here 4 GPS is stuck at white light randomly after some flights (happened on 7 new GPS out of 100),

Media (3)
Media (3)1600×1600 184 KB

Configuration:-
I am using PX4 (1.15.2) autopilot running on Cube orange+, with Here4 GPS

Once the solid white light appear, the GPS is not detecting by the PX4. I also uploaded Ardupilot but the problem remains the same.
I also tried to update the firmware on the Here4 GPS using ardupilot and mission planner [https://docs.cubepilot.org/user-guides/here-4/here-4-manual#id-3.-firmware-update](https://official website)
but a ? symbol appears in the name column, No HW version, No SW version,
I am not able to communicate with the GPS through Drone CAN GUI tool, nor by Ublox Ucentre tool,

Screenshot (11)
Screenshot (11)1920×1080 232 KB

I am attaching a log file and videos for reference June_12_HERE4_Issue
Please help me to solve the issue.

Thank You

2

have you able to solve this? I’m runnin into the same issue

3

Facing the same issue, do you have any solution to this?

4

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