Firmware not installing when connecting pixhawk 2.4.8 to Qground

I’ve plugged in Pixhawk 2.4.8 to Qground via usb in a virtual Linux machine, but I get a message that reads as:
Found device: PX4 FMU V2
Error: Board Info: Sync: Send command: Invalid sync response 0x01 0x00
Upgrade cancelled.

I’ve used different versions of Qground and usb cables, but I still can’t seem to figure out the root issue. Can anyone help me please in fixing this problem?

Try from QGC without virtual machine.

That really worked.
Thanks man.

1 Like

Hello
I am using a dual system, Ubuntu version 18.04, QGC version 4.1 4.2. I want to try to burn the firmware into Pixhawk6c, but it keeps prompting the following error. I am not using a virtual machine. Do you know what the reason is?

Found device: Pixhawk
Error: Get Board Info: Sync: Send Command: Get Command Response: Timeout waiting for bytes to be available
Upgrade cancelled

If upgrade failed, make sure to connect directly to a powered USB port on your computer, not through a USB hub. Also make sure you are only powered via USB not battery.

Please don’t reply to old issues, create a new one with your question.