Intel Aero Drone, 1st time setup problems

Hello All.

I have recently acquired an Intel Aero Drone RTF. This is an unused factory fresh example. It powers up fine, I can arm and disarm. I can connect to MP and QGC via WiFi. What I can’t seem to do is update the Bios and OS to the latest. I have connected a keyboard and mouse, which appear to be powered correctly, but I don’t seem to be able to get anything out of the HDMI. I know the monitor works as it’s one of my daily drivers, and the micro HDMI to HDMI lead is good as I also use it with a 3DR Solo to connect the controller to my goggles.

Am I missing anything obvious? Currently QGC is reporting the firmware as unknown as well as the frame type. I have followed the Wiki as best as I can but without being able to see anything on the monitor I’m falling at the first hurdle.

Thanks in advance for any and all advice.